DELIVERY
Home delivery of your order.
Orders are generally shipped within 5 to 7 days of receipt of payment. They are shipped by our carrier. Orders can also be delivered by our own trucks.
Deliveries are made from Monday to Friday.
Shipping costs: Free
DELIVERY TIMES
Delivery times are given as an indication and without obligation. They are agreed on the date of receipt of the order. However, a delay in relation to the delivery time initially announced could in no case generate the cancellation of the order, nor give rise to any compensation. Any changes to the work as provided for in our initial quote requested by the customer or his representative will be the subject of a new quote to be accepted before any service.
REPORT ON DELIVERY AND TRANSFER OF RISKS
The recipient of the supplies and/or services must proceed to the exact recognition of these and any claim for visible damage must be made upon receipt. Any non-visible damage must be reported to us by registered mail within 15 working days of receipt of the equipment. Failing this and upon expiry of this period, our liability cannot be sought due to hidden defects and/or subsequent operating problems.
RETURNS & REFUNDS
The customer, a non-professional individual, has a period of 30 working days from the delivery of his order (the date of the delivery note being authentic), to exercise the right of withdrawal of his order. The customer can request the exchange or refund of the order which will take place within a maximum period of 30 working days from the date on which the right of withdrawal was exercised, by check payable to the customer.
Return costs: Free